Juniper Networks provides enterprise network security products and services. I worked on the Juniper Argon Secure team, while supporting some of the UX initiatives at Juniper. Argon Secure is a web-based application — an advanced anti-malware service for Juniper Network SRX Series Services Gateways to identify malware that traditional solutions cannot detect.
Challenges & Approach
EchoUser was tasked with helping to get Argon’s product design off the ground. At the time, rough personas and a couple of wireframes had been created; no framework, conceptual model, or information architecture. EchoUser devised a two-part approach: define a ‘big picture’ product design strategy (user flows, IA, etc.), while also producing wireframes on core parts of the experiences in parallel, to aid more targeted discussions.